FAQ

What size should I order?

Jacarandá leggings and bras are super soft and stretchy. Refer to our size chart to determine the right size for you. If you are between two sizes, opt for the bigger size.

 

Can I exchange?

Items purchased on sale are non-refundable but can be exchanged. If the item is not available in stock for an exchange, we can give you a gift card for the same amount. Please go to the section Returns + Exchanges.

 

What’s the best way to take care of my clothing?

Leggings/Bras/Long Sleeve

Machine wash cold or hot. All the organic pima cotton yoga line has been pre-shrunk already, so it will not shrink.

Hand-dyed items: Yoga Bags/Eye Pillows

Hand wash separately. Some of them, especially the turmeric, will drop colored drops.

Alpaca/Merino Wool items

The alpaca fiber is a delicate, luxury fiber. Dry clean or hand wash with cold water only and a delicate detergent. If hot water is used, the item will shrink.

 

How long does it take to process my order?

Jacarandá delivers the goods in stock within 1-5 business days to your specified delivery address in Canada and USA. For shipping to all other countries please contact us before making the purchase. It can take up to 22 business days to countries in the Europe, Australia and Asia.