Shipping

CANADA

📦 Free Standard Shipping:

  • Enjoy FREE standard shipping on all orders over $110 CAD.
  • Delivery within 3–9 business days via UPS or Purolator (includes tracking number)

💰 Standard Flat-Rate Shipping:

  • For orders under $110 CAD: $9.99 CAD

  • Delivery within 3–9 business days via UPS or Purolator (includes tracking number)

⚡ Express & Tracked Shipping:

  • $22.99 CAD

  • Deliver within 1–2 business days via UPS or Purolator expedited services

📆 Processing & Shipping Times

  • Standard Shipping Timeline:
    Expect delivery in 3–9 business days, depending on destination, check UPS or Purolator transit estimates for precise timing.

  • Express Shipping Timeline:
    Choose express: 1–2 business days delivery across Canada.

🚚 Tracking & Notifications

  • All Canadian and USA orders include tracking and delivery notifications  via email.

  • You’ll receive an email with tracking information once your package ships.

🔁 Lost, Damaged, or Returned Items

  • If your package is lost or damaged, please notify us within 7 days of expected delivery—we’ll initiate a claim and resend or refund the order promptly.

  • If an item is returned through no fault of your own (e.g., address error or refused delivery), we’ll reship the package free of charge. This apply to orders processed directly through our website only.

  • Returns for refunds or exchanges are handled via our separate Returns & Refunds policy.

🛑 Service Delays & Force Majeure

  • Delivery might take longer during holidays, peak seasons, or due to weather and carrier disruptions. We do not use Canada Post due to ongoing service malfunctions and labor-related issues, which have consistently caused delays and lost parcels . To ensure a reliable experience, we exclusively ship with trusted carriers like UPS, Fedex or Purolator.

  • We'll keep you informed if delays occur outside our control.

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USA

📦 Free Standard Shipping:

  • Enjoy FREE standard shipping on all orders over 80 US$.
  • Delivery within 4–8 business days (includes tracking number)

💰 Standard Flat-Rate Shipping:

  • For orders under 80 US$: 9.99 US$

  • Delivery within 4–8 business days via UPS or Purolator (includes tracking number)

⚡ Express & Tracked Shipping:

  • 18 US$

  • Deliver within 1–3 business days via UPS or Purolator expedited services

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WORLDWIDE: Asia, Africa, Central & South America, Oceania, Mexico, rest of the world

💰 Standard Flat-Rate Shipping:

  • $15 CAN

  • Delivery within 6–10 business days via UPS or Purolator (includes tracking number)

⚡ Express & Tracked Shipping:

  • $25 CAN

  • Deliver within 4–7 business days via UPS or Purolator expedited services