Privacy Policy

Guarding the privacy and safety of your data is very important to us. This Policy outlines what we collect about you, and how we use, share, and manage this data. It also outlines the choices you have about this data. Please read it carefully.

What We collect and Why

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our website and the choices you have associated with that data. We intend to comply with applicable laws no matter how we obtain your data.

By using our website, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from

Types of Data Collected

Personal Data

While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

We may use this data in order to identify you, deliver goods and services to you, market to you, personalize our goods and services to you, associate other data with you, analyze other data we collect, identify other potential customers (e.g. “look alike” customers), develop new goods and services, and for security and fraud prevention.

We obtain this data directly from you when you order goods or services and when you sign up for our services or marketing.

SMS Marketing Compliance

Last updated: February 14, 2024

Thank you for choosing Jacaranda. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our SMS services.

1. Information We Collect:

1.1 Personal Information:

  • When you make a purchase on our website, we collect information such as your name, email address, phone number, and shipping address.

1.2 Payment Information:

  • If you make a purchase, we collect payment information such as credit card details. This information is securely processed by our payment service providers, and we do not store it on our servers.

1.3 SMS Information:

  • We may collect information related to your interactions with our SMS service, including delivery updates, order confirmations, and promotional messages.

2. How We Use Your Information:

2.1 Order Processing:

  • We use your personal information to process and fulfill your orders, including shipping and delivery updates.

2.2 Customer Support:

  • Your information helps us respond to your customer service requests and support needs more efficiently.

2.3 Marketing and Promotions:

  • With your consent, we may send you promotional SMS messages about new products, discounts, and special offers.

3. Data Security:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use industry-standard security protocols to safeguard your data.

4. Third-Party Disclosures:

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except for trusted third parties who assist us in operating our website, conducting our business, or servicing you.

5. Your Choices:

5.1 Opt-out:

  • You have the option to opt-out of receiving promotional SMS messages by replying with 'STOP' or following the instructions provided in the message.

5.2 Access and Correction:

  • You can access and update your personal information by logging into your account on our website.

6. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please check this page periodically for any changes.

7. Contact Us:

If you have any questions or concerns about our privacy practices, please contact us at

By using our SMS services, you agree to the terms outlined in this Privacy Policy.


Personal Characteristics

For example: clothing size, self-identified gender, age, etc. 

We may use this data to personalize our goods and services to you, market to you, analyze other data we collect, identify other potential customers (e.g. determine how many customers are a certain size), and develop new goods and services.

We obtain this data directly from you when you order products and services (e.g. the size you select) and when you provide us that information (e.g. when you create an account).

Commercial information

We use this data to personalize our goods and services to you, market to you, analyze other data we collect, identify other potential customers (e.g. determine how many customers share product interests), and develop new goods and services.

We obtain this data from you when you order or browse products and services (e.g. purchase history) and when you provide us that information (e.g. product reviews). We may also obtain commercial information from affiliates (e.g. purchase history on their sites) and partners (e.g. estimated income). This information may include, but is not limited to:

  • Payment information,
  • Purchasing history
  • Product or service interests
  • Product reviews


We may use this data to provide you goods and services, develop new goods or services, market to you, and for security and fraud prevention.

We obtain this data when you communicate with us by email or chat.

Cookies and Data

We use cookies and similar tracking technologies to track the activity on our website and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies.We use Session Cookies to operate our Service.
  • Preference Cookies.We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies.We use Security Cookies for security purposes.

Transfer Of Data

We do not transfer your information to third parties in exchange for money and we will not do so. Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Jacarandá will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Jacarandá may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Jacarandá
  • To prevent or investigate possible wrongdoing in connection with the website
  • To protect the personal safety of users of the website or the public
  • To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: